Carroll County State Bank's DO-NOT-CALL POLICY
In order to comply with all aspects of the Federal Communication
Commission “Telephone Consumer Protection Act of 1991” (47 CFR
64.1200), Carroll County State Bank (Bank) adopts the following
Do-Not-Call Policy.
Bank employees and/or agents will initiate unsolicited telephone
calls for marketing purposes only to persons who have established
business relationships with the Bank. Such calls will be placed only
between the hours of 8:00 a.m. and 9:00 p.m.
When making unsolicited telephone calls for marketing purposes, Bank
employees and/or agents will identify themselves by name, and
provide the Bank name and phone number.
Bank employees and/or agents receiving an oral, written or
electronic request from a person having an established business
relationship with the Bank to be placed on the Bank’s internal
do-not-call list shall forward the information to the Bank’s
marketing director. The marketing director will record the request,
and place the person’s name and residential telephone number(s) on
the Bank’s do-not-call list, not later than 30 days after the date
of the request. Such request will be honored for a period of five
years beyond the initial date of the request. Customer names and
telephone numbers placed on the Bank’s internal do-not-call list
will be blocked from further unsolicited telephone calls made for
marketing purposes, until the expiration of the original request,
unless revoked or subsequently renewed by the consumer. The
marketing director will be responsible for maintaining the Bank’s
internal do-not-call list.
Bank employees and/or agents receiving requests from persons for a
copy of this policy will immediately forward such requests to the
Bank compliance officer for prompt response. The Bank compliance
officer will provide a copy of this policy to requestors within five
business days of the request, and maintain a record of all such
requests and responses.
Bank employees will receive training on this Do-Not-Call Policy
annually.
