New Online Bill Pay Features

CheckFree Web RXP contains new features and enhancements that will enrich a user’s bill pay experience. The new features and enhancements listed below describe all updates to the CheckFree Web RXP user interface.

The Payment Assistant is new component that will display on the right-hand side of the Payment Center screen to assist the user in making payments. The Payment Assistant helps the user advance from basic capabilities of online bill pay to more advanced features as they gain experience, such as automatic payments and bill presentment.

The following screenshots illustrates the new Payment Assistant feature:

Figure 1 – Payment Assistant when Amount or Biller name accessed

Figure 2 - Payment Assistant when Pay Date accessed

Additional Content for New Users

Along with the information the Payment Assistant offers for existing users, new users will also be presented with dynamic information dependant upon whether they have setup payees or made payments.

Figure 3 – Payment Assistant for new users

Figure 4 – Payment Assistant for users with no payment history

Accessing Content from Payment Assistant

If a user chooses to access any links within the Payment Assistant, a new layer will open on top of the Payment Center. Any information entered into the Payment Center will remain intact.

Figure 5 – Links within Payment Assistant

Figure 6 – Update Biller Information screen from Payment Assistant

Figure 7 – Ebill signup access from Payment Assistant

Figure 8 – Ebill enrollment page within Payment Assistant

Ebill Trial Period

CheckFree Web RXP supports enhanced e-bill functionality and gives users the option to enroll in an e-bill trial period. E-bill trial period capability is supported at a biller level.

The trial period allows users to sign up for e-bills without having to immediately turn off paper bills (for a biller that normally requires paper suppression as part of the e-bill sign up process). After a biller-specified period of time (generally 90 days), users must elect to turn off paper bills or the e-bill feature will be automatically cancelled for that biller.

Trial period users are notified via e-mail and in-product messaging 14 days before the trial period ends. The trial period status is also continually displayed in the product. Supporting changes, such as displaying the amount of time remaining in the e-bill trial period and giving subscribers paper suppression functionality, have also been made.

Figure 9 – Ebill Trial Period promotion

Figure 10 – Ebill trail period enrollment page